Telecom Services
 

SERVICE & SUPPORT 

 
NetPerform™ Program Management Solutions offer a turnkey platform of telecom services ranging from network design and planning, to engineering, furnishing and installing, and all the way to field service, parts and repair - enabling speed to market worldwide.

Optimization Services

  • EnergyMaster Remote Supervision

    For the complete range of site infrastructure equipment, Emerson Network Power combines state-of-the-art monitoring technology to provide energy savings, intelligent maintenance and expert reporting.

  • Preventive Maintenance

    We can customize DC power preventive maintenance plans according to the specific needs of your business. And with the comprehensive documentation and equipment inventory we provide, you get a clear picture of the system’s status as well as recommendations for corrective steps to prevent future problems.

  • Training

    We offer courses targeted to provide your employees achieve and demonstrate a high degree of proficiency in the operation, troubleshooting and maintenance of Emerson Network Power products.

  • Field Repair

    Whether you need to perform a scheduled equipment replacement, emergency on-site technical troubleshooting or a system field upgrade on a time and material basis, you can have a fully qualified Emerson Network Power Field Engineer available on-site.

  • Refurbished Equipment

    We can offer refurbished equipment that provides exceptional value to help you meet your tight project budget.

  • Repair and Refurbishment

    When total replacement is impractical or too costly, we can help you refurbish aged power system components to keep your business running at peak operating efficiency with our Depot Repair and Refurbishment service.

  • Site Inventory

    We offer comprehensive site inventory and inspection that provide you documented results for the condition of your network infrastructure, including performance issues and potential trouble spots.

  • Spare Parts

    Maximize the benefits of our Preventive Maintenance service with individual parts and pre-packaged kits of expendable spare parts and fuses for Emerson Network Power systems.

  • Technical Support Service

    Our dedicated remote support service provides you an immediate interface with experienced technical experts 24 hours a day to help you resolve unexpected system incidents.

  • Thermography

    We employ advanced infrared imaging technology to pinpoint inefficient connections and other problem spots on your system before they occur.

Design Services

  • Custom Configuration

    We offer practical and affordable custom-configured power systems that are tested and built by a team of Emerson Network Power professionals.

  • Engineering, North America

    Our extensive staff of design engineers work closely with you to provide detailed specifications and ensure that your project is completed according appropriate standards and practices.

Deployment Services

  • DC Power Hot Swaps

    The Hot Swap service offers the posibility of renewing and changing old DC Power Systems without any service interruptions.

  • Installation

    Backed by industry-leading experience and resources, we respond quickly to your project requirements and ensure the successful installation and testing of your network infrastructure equipment.

  • Materials Management

    We coordinate with our network of regional centers to consolidate materials from multiple sources and deliver them precisely when needed.

  • Telecom Project Management

    Whether the installation is for a single bay of equipment or a complete office build-out, our project managers ensure that all aspects – engineering, materials and installation – are coordinated to meet your project timeline.

  • Test and Turn-up

    We work with you to assess third-party installation of Emerson Network Power systems and identify problems before they occur.

 
NetSure - The Next-Generation DC Power Technology Platform  
 
NetSure Solutions provide a DC power technology platform of indoor and outdoor integrated systems that enable wireline, wireless, and enterprise communication networks.